Process Mapping, Enhancement and Value Stream Mapping

The paper will focus on the art of developing process maps for each sub-process, drafting process activities, use of aesthetics and employing industry-accepted symbols for inputs, outputs, interfaces, activity owners, etc. It will also cover nuances in each business process for various industry verticals such as Retail, Service, Hospitality, Financial Services, Telecom, and Manufacturing. Effective depiction of any organization’s current business processes makes for easy and accurate understanding, and is often the first step to getting to recognize gaps, risk and potential improvement opportunities.

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